Privacy Policy and Use of Cookies

The privacy of visitors to our website is very important to us, and we are committed to protecting it. This document explains what we do with your personal data.

Your consent to our use of cookies in accordance with these terms during your first visit to our website allows us to use them during any subsequent visits.

This document was created using a template from SEQ Legal (seqlegal.com) and modified by Website Planet (www.websiteplanet.com).

The following types of personal data may be collected, stored, and used:

• Information about your computer, including your IP address, geographical location, browser type and version, and operating system.

• Information about your visits to and use of this website, including referral source, length of visit, page views, and website navigation paths.

• Information such as your email address that you enter when registering on our website.

• Information you enter when creating a profile on our website—for example, your name, profile pictures, gender, date of birth, relationship status, interests and hobbies, education, and employment details.

• Information such as your name and email address that you enter when signing up for our email services and/or newsletters.

• Information you enter while using services on our website.

• Information generated while using our website, including when, how often, and under what circumstances you use it.

• Information relating to your purchases, services used, or transactions you make through our website, including your name, address, phone number, email address, and credit card details.

• Information you submit to our website for the purpose of publishing it online, including your username, profile pictures, and the content of your posts.

• Information contained in any communications you send to us by email or through our website, including their content and metadata.

• Any other personal data you send to us.

Before you disclose to us the personal data of another person, you must obtain that person’s consent to both the disclosure and processing of that personal data in accordance with this policy.

Personal data submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal data for the following purposes:

• Administering our website and business.

• Personalizing our website for you.

• Enabling your use of the services available on our website.

• Sending you goods purchased through our website.

• Supplying services purchased through our website.

• Sending statements, invoices, payment reminders, and collecting payments from you.

• Sending non-marketing commercial communications.

• Sending you email notifications that you have specifically requested.

• Sending you our email newsletter if you have requested it (you can inform us at any time if you no longer require it).

• Sending you marketing communications relating to our business or carefully selected third-party businesses that we think may be of interest to you, by post or, where you have specifically agreed to it, by email or similar technology (you can inform us at any time if you no longer require marketing communications).

• Providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information).

• Dealing with inquiries and complaints made by or about you relating to our website.

• Keeping our website secure and preventing fraud.

• Verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website’s private messaging service).

• Other uses.

If you submit personal data for publication on our website, we will publish and otherwise use that data in accordance with the license you grant to us.

Your privacy settings can be used to limit the publication of your information on our website and adjusted using the privacy controls on the website.

Without your explicit consent, we will not supply your personal data to any third party for their or any other third party’s direct marketing.

We may disclose your personal data to:

• Any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.

• Any member of our group of companies (this means our subsidiaries, our ultimate holding company, and all its subsidiaries).

• To the extent that we are required to do so by law.

• In connection with any ongoing or prospective legal proceedings.

• In order to establish, exercise, or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

• To the purchaser (or prospective purchaser) of any business or asset that we are selling (or are contemplating selling).

• To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal data where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal data.

Except as provided in this policy, we will not provide your personal data to third parties.

Information that we collect may be stored, processed, and transferred between any of the countries in which we operate to enable us to use the information in accordance with this policy.

Information that we collect may be transferred to the following countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America, Russia, Japan, China, and India.

Personal data that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to the transfers of personal data described in this Section F.

This section G sets out our data retention policies and procedures, designed to help ensure we comply with our legal obligations regarding the retention and deletion of personal data.

We will retain personal data that we process only for as long as necessary for the purposes for which it was collected.

Specifically:

• Contact form submissions are retained for no longer than 1 year from the date of receipt.

• Analytical data (e.g., Google Analytics) is retained for up to 13 months.

After these periods, personal data will be securely deleted or anonymized.

In exceptional cases, certain data may be retained for longer if required to comply with a legal obligation, protect our legal rights, or for the purposes of legal proceedings.

• We will take appropriate technical and organizational measures to prevent the loss, misuse, or alteration of your personal data.
• All personal information you provide will be stored on secure servers (protected by password and firewall).
• All electronic financial transactions conducted through our website will be encrypted.
• You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent online.
• You are responsible for keeping your password confidential; we will never ask you for your password (except when you log into our website).

We may occasionally update this policy by publishing a new version on our website. You should check this page periodically to ensure you are familiar with any changes. We may notify you of changes to this policy by email or through private messaging on our website.

You may request that we provide you with any personal data we hold about you. Provision of such information will be subject to:

• The supply of appropriate evidence of your identity (we will usually accept a notarized photocopy of your passport plus an original utility bill showing your current address).

To the extent permitted by law, we may refuse to provide personal data you request.
You may instruct us at any time not to process your personal data for marketing purposes.

In practice, you will either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt out of such use.

Our website includes hyperlinks to, and details of, third-party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Please let us know if the personal information we hold about you needs to be corrected or updated.

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a browser and stored by the browser. The identifier is then sent back to the server whenever the browser requests a page from the server.

Cookies may be either “persistent” or “session.” Persistent cookies will remain valid until their expiry date unless deleted by the user, while session cookies will expire when the web browser is closed.

Cookies typically do not contain information that personally identifies a user, but personal information we store about you may be linked to information stored in and obtained from cookies.

We use both session and persistent cookies on our website.

We use cookies for purposes such as:

• Recognizing your computer when you visit our website

• Tracking your navigation on our website

• Enabling the use of a shopping cart

• Improving website usability

• Analyzing website usage

• Administering the website

• Preventing fraud and enhancing security

• Personalizing the website for you

• Targeting advertisements according to your interests

Managing cookies in your browser:

• Internet Explorer (v10): Tools > Internet Options > Privacy > Advanced

• Firefox (v24): Tools > Options > Privacy > Use custom settings for history > Uncheck “Accept cookies”

• Chrome (v29): Settings > Show advanced settings > Content settings > Cookies

Blocking cookies may negatively affect the usability of many websites.

Deleting cookies:

• Internet Explorer (v10): Manual deletion following instructions

• Firefox (v24): Tools > Options > Privacy > Show Cookies > Remove All

• Chrome (v29): Settings > Clear browsing data > Delete cookies

Deleting cookies may negatively impact the usability of many websites.